Every order your restaurant takes, on one live board. Dine-in, takeaway and QR orders arrive tagged to the right table, move through the same four statuses, and carry the tax profile and the stock they consumed with them.
Dine-in, takeaway and QR orders land in the same four columns: In Progress, Ready to Serve, Served, and Late. Staff drag a card to change its status, and every other screen in the branch updates without a refresh.
Order #1042QR
Table 12|3 items|8 mins
Unpaid
Order #1043Dine in
Table 07|2 items|12 mins
Paid
Order #1044Takeaway
1 items|5 mins
Paid
Order #1041Dine in
Table 03|5 items|2 mins
Paid
Order #1040Takeaway
2 items|1 mins
Paid
Orders
liveDrag a card to change its status
In Progress3
Order #1042QR
Table 12|3 items|8 mins
Unpaid
Order #1043Dine in
Table 07|2 items|12 mins
Paid
Order #1044Takeaway
1 items|5 mins
Paid
Ready to Serve2
Order #1041Dine in
Table 03|5 items|2 mins
Paid
Order #1040Takeaway
2 items|1 mins
Paid
Served2
Order #1036Dine in
Table 09|4 items
Paid
Order #1035QR
Table 05|2 items
Paid
Late1
Order #1038Takeaway
2 items|26 mins
Unpaid
A restaurant order board with four columns. In Progress holds order 1042 from QR at table 12, order 1043 dine-in at table 7, and order 1044 takeaway. Ready to Serve holds two orders, one of them lifted mid-drag. Served holds two completed orders. Late holds order 1038, a takeaway unpaid after 26 minutes.
Late is a column, not a report you read tomorrow. An order that overruns moves itself there while there is still time to fix it.
Inside one order
What sold, what tax applied, what it cost to make
Open any order and it carries its own audit trail: the lines with their variants, modifiers and notes, the VAT profile that was in force when it rang and who last changed it, and the ingredients it drew out of stock, costed from the recipe.
Order #1042
QR · Table 12 · Floor 1
2×Chicken Shawarma Platter120.00
Large+10.00|Extra garlic+5.00
Item note: No pickles
1×Mixed Grill120.00
2×Fresh Mint Lemonade10.00
Subtotal250.00
Tax @ 5%12.50
Total (incl. VAT)AED 262.50
Tax snapshot
Stamped on this order
VAT rate5%
Tax countryUAE · AED
Effective from 01 Jan 2026 Changed by Zaid W.
Card · VisaPayment Completed
•••• 4821|Approval code 084213
Ingredients Used
4 ingredients
Chicken breast2.40 kg @ 24.0057.60
Basmati rice0.80 kg @ 8.506.80
Fresh mint0.12 kg @ 30.003.60
Tomatoes0.50 kg @ 6.003.00
Food costAED 71.0028.4%
Order #1042
QR · Table 12 · Floor 1
2×Chicken Shawarma Platter120.00
Large+10.00|Extra garlic+5.00
Item note: No pickles
1×Mixed Grill120.00
2×Fresh Mint Lemonade10.00
Subtotal250.00
Tax @ 5%12.50
Total (incl. VAT)AED 262.50
Tax snapshot
Stamped on this order
VAT rate5%
Tax countryUAE · AED
Effective from 01 Jan 2026 Changed by Zaid W.
Card · VisaPayment Completed
•••• 4821|Approval code 084213
Ingredients Used
4 ingredients
Chicken breast2.40 kg @ 24.0057.60
Basmati rice0.80 kg @ 8.506.80
Fresh mint0.12 kg @ 30.003.60
Tomatoes0.50 kg @ 6.003.00
Food costAED 71.0028.4%
One order carries what it sold, the tax profile that applied, and the stock it consumed. Nothing is re-entered downstream.
One order opened in three panels. The priced lines, with a large variant, an extra garlic modifier and a no-pickles note, totalling 262.50 AED including 5% VAT. A tax snapshot showing the 5% UAE rate effective from 01 January 2026 and who last changed it, beside a completed Visa payment with its approval code. And the four ingredients the order consumed, costed at 71.00 AED, which is 28.4% of the net sale.
This is why the same order can post to your ledger and draw down stock without anyone typing it a second time.
What restaurant order management software actually does
Restaurant order management software is the layer that captures every order and puts it somewhere the whole team can see. Instead of a waiter's pad, a takeaway slip and a QR order living in three different places, one board holds all of them, applies your menu and modifiers, and tracks each ticket from placed to served.
The reason this matters is margin and accuracy. A busy Dubai kitchen running three order sources without consolidation loses tickets, double-fires items and burns staff time reconciling screens during peak. Order management removes that friction: one menu, one queue, one source of truth for what was sold, at what price, with 5% VAT already broken out for your books.
How the Quickbuy order board works
Quickbuy sits between your sales channels and your floor. Orders from the POS, from QR table ordering and from your takeaway code all land on one board with four columns: In Progress, Ready to Serve, Served and Late. Each card carries its channel, its table, its items with modifiers and notes, and its payment state. Staff drag a card to move it, and the change reaches every other screen in the branch over a live socket rather than on a refresh.
What makes the board more than a to-do list is what each order carries underneath. Every order stores the tax profile that was in force when it rang: the rate, the country, the dates it was effective between, and which employee last changed it. Every order also stores the ingredients it consumed, with quantity and cost per unit drawn from the recipe. That is why the same record can settle in your ledger and draw down your stock without anyone entering it twice.
Key benefits for UAE restaurants
The payoff shows up in the numbers owners actually watch: what you pay in order to sell, how often an order goes wrong, and whether the kitchen can clear a Ramadan iftar surge without the line collapsing.
Keep more revenue
QR and takeaway orders on your own Quickbuy channel carry no per-order commission, unlike the quarter to a third an aggregator takes.
One queue
dine-in, takeaway and QR tickets sit in the same four columns, so nothing is missed because it lived on a different screen.
Late while it is still fixable
an order that overruns moves into its own column instead of surfacing in tomorrow's report.
Built for local tax
every order stores the VAT profile that applied, with its effective dates and the employee who set it, so an FTA query is answered from the order itself.
Food cost per order
each ticket records the ingredients it consumed and what they cost, straight from the recipe.
Arabic and English throughout, including the guest-facing menu, so your floor and your diners both read the system in their own language.
What runs the floor day to day
Quickbuy's order tooling is built around how a service actually runs. The board is the centre of it, and everything else hangs off the record each order keeps.
Aggregator orders are the one thing that does not flow in today. Talabat, Deliveroo and Careem tickets stay on their own tablets, and integration with them is on the roadmap. What Quickbuy replaces right now is the commission on the orders you can win directly.
A drag-and-drop board with In Progress, Ready to Serve, Served and Late, synced live across every screen in the branch.
Grid and list views, with search by order ID or table, date-range filters and sorting by time or quantity.
Full line detail
variants, modifiers, per-item notes, order notes, combos, surcharges and discounts, all priced into the line.
A versioned tax profile stamped on every order, recording rate, country, effective dates, change reason and the employee who changed it.
Per-order ingredient consumption with cost per unit, giving you food cost on a single ticket.
Integrated card terminal capture, storing approval code, masked card number and terminal result against the order.
Staff alerts for new, ready, late, refunded and voided orders, plus call-waiter requests from QR tables.
Getting started with Quickbuy
Onboarding starts with your menu. Quickbuy imports your existing items, modifiers and pricing, sets your VAT profile, and links ingredients to dishes so stock draws down as you sell. Most single-location restaurants are running orders within a few days, and multi-branch groups roll out branch by branch on the same shared menu.
The case for Quickbuy is simple: it replaces the stack of screens and the re-keying with one record per order complete enough to feed your ledger and your stock at the same time. Book a walkthrough with your real menu and current order volumes, and you can see the commission maths on your own covers before you commit.
Frequently Asked Questions
Everything you need to know about managing restaurant orders with Quickbuy
See it on your own menu
Bring your real menu and a normal service, and we will show you the board running your covers.